On-Time Computer Solutions


Anti-Virus, Anti-Spyware, and Virus Removal

What is a Virus? A virus is a program that installs itself on your computer with malicious intent. Generally this is installed without your permission, but can use “tricks” to get you to install it.
What is Spyware? Spyware is loosely defined as a program you install that has legitimate use, but its main drive is to use your computer’s resources in ways that are not explicitly mentioned. For example, a program that stores passwords for you, but also keeps track of the websites you visit and “phones home” to send marketing data to the originating company. This is not essential to get rid of, but isn’t recommended to have, as the programs often have bugs and security holes in them.
What is Anti-Virus? Anti-virus is software that protects your computer from viruses. In most cases, this software scans files as they are accessed. This is called “On Access Scanning.” It is very important to only have one On Access Scanner on your computer at a time.
What is a Virus Removal Program? This is a program that is run to remove a virus from your computer if it gets past your Anti-Virus. It doesn’t run in the background on your computer, but is run in response to an infection. A Virus Removal Program can target a specific virus, or a group of viruses.
How can a virus get by my Anti-Virus Program? The analogy I’ve found best works on this is to think of your Anti-Virus Program as airport security. There are a few steps in airport security: When you buy your ticket, your name is checked with the No-Fly List. When you go to the airport, they scan your checked luggage and also bring you through a security checkpoint.
An Anti-Virus Program works in a similar way: When a program is copied to your computer, it’s checked against your virus definitions (No-Fly List). If it’s on there, the Anti-Virus will stop it and either delete it or move it to a safe area called Quarantine. Then, when the program is run, it checks to see what it’s carrying (in the case of a virus, this is called a payload) and for any suspicious activity. If the Anti-Virus sees anything that looks suspicious, it will usually prompt you for further action.
Despite these measures, it’s always possible for a virus to slip through. If your virus definitions (No-... more

Welcome to the new Computer DOCS Website!

This is the newly improved Computer DOCS Website. As you can see, we’ve made this website to more closely mirror the design of our parent company, LCI. We’ll be rolling out some more features in the coming months to help keep you more in tune with how your computer repairs are progressing. Watch here, as we’re very excited to roll this out to help us keep your computers in their best shape. As always, if you have any questions or comments, don’t hesitate to contact us and we’ll do our best to help.
This blog will be a place where we can give you tips to help you keep your computer healthy. If you have any questions, feel free to submit them to us and they may be featured in a future blog entry. That way, not only will you get your question answered, but you’ll be able to help the Computer DOCS community increase their computer knowledge.